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Researching Family Holocaust History

  • The United States Holocaust Memorial Museum helps survivors and their families worldwide locate documentation in the International Tracing Service (ITS) collections. Inquiries can be made online (, where detailed information about this service appears), by fax (202-314-7820), by phone toll-free (866-912-4385), through the mail, and in person (United States Holocaust Memorial Museum, Attn: Registry of Holocaust Survivors, 100 Raoul Wallenberg Place SW, Washington, DC 20024-2126). The typical response time is eight to twelve weeks. The Museum also welcomes submission of information to be included in the Museum’s Survivor Registry.

  • The ITS archive in Bad Arolsen, Germany accepts inquiries online (, via fax (011-49-5691-629-501), and through the mail (International Tracing Service, Grosse Allee 5-9, 34454 Bad Arolsen, Germany). Contact ITS by phone (011-49-5961-629-0) in advance if you plan to visit.

  • Yad Vashem has collected the names and biographical information regarding half of the six million Jews murdered by the Nazis and their accomplices. Search “The Central Database of Shoah Victims’ Names” ( and add your “Pages of Testimony” to the official record. Yad Vashem’s Reference and Information Service also assists individuals in ITS searches online (same website as above), via fax (011-972-2-6443669), and through the mail (Yad Va­shem Information and Reference Services, POB 3477, Jerusalem, Israel 91034).

  • The Holocaust and War Victims Tracing Center offers a free tracing service to U.S. residents seeking the fates of loved ones missing since the Holocaust using the worldwide network of 180+ Red Cross and Red Crescent societies and Magen David Adom in Israel as well as other organizations. American Red Cross, 410-624-2090,,


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